'Stop ordering online as you are never there': Delivery company leaves 'inappropriate' note for mother

A delivery company has been criticised for leaving a note for a mother telling her to "stop ordering online as you are never there".

Kim Thursfield was shocked to discover the note from Hermes after returning home from a day off work with her family.

Initially just seeing the note said the parcel had been left with a neighbour, it was only when she looked closer that she noticed the unexpected message.

It said: "Left at 22. Maybe you should stop ordering online as you are never there."

The 27 year old, who runs a theatre school, has been left upset at the note and vowed to avoid using Hermes when possible in the future.

She said: "I didn't even realise at first, I saw the note and assumed it said my parcel was next door, but then my husband looked and saw what it said.

"I started laughing but then I thought actually, it's none of their business why I shop online.

"I would like to avoid using Hermes at all now."

Mrs Thursfield, from Bromley, south east London, took to Twitter to express her dismay at the message, saying its was "inappropriate".

Hermes responded on Twitter by saying that they were "sorry to see our courier has left this comment on your calling card".

Mrs Thursfield said her complaint has now been escalated to the area manager, but she is yet to hear any more.