'Dear Strangers': Woman's heart-wrenching thank you to those who helped her after her father killed himself

A grieving daughter has written an open letter to kind-hearted shoppers who rushed to her side when she collapsed in a store, distraught at learning her father had killed himself.

Deborah Greene was picking up her groceries at a Whole Foods in Georgia, USA, in April last year when she got a tearful phone call from her brother, breaking the news.

Aged 72, her father Lowell Herman took his own life just two months before he would have celebrated his 50th wedding anniversary.

Writing on her blog, Reflecting Out Loud, she said she broke down in tears and fell to the floor - but instead of ignoring her or walking away, others in the shop comforted her, called her husband and made sure she got home safely.

This is her blog post in full:

"Dear Strangers,

I remember you. Ten months ago, when my cell phone rang with news of my father’s suicide, you were walking into Whole Foods, prepared to go about your food shop, just as I had done only minutes before.

But I had already abandoned my cart full of groceries and I stood in the entryway of the store. My brother was on the other end of the line. He was telling me my father was dead, that he had taken his own life early that morning and through his own sobs, I remember my brother kept saying, “I’m sorry Deborah, I’m so sorry.”

I can’t imagine how it must have felt for him to make that call.

And as we hung up the phone, I started to cry and scream, as my whole body trembled. This just couldn’t be true. It couldn’t be happening. Only moments before I was filling my cart with groceries, going about my errands on a normal Monday morning. Only moments before my life felt intact.

Overwhelmed with emotions, I fell to the floor, my knees buckling under the weight of what I had just learned. And you kind strangers, you were there.

You could have kept on walking, ignoring my cries, but you didn’t. You could have simply stopped and stared at my primal display of pain, but you didn’t.

No, instead you surrounded me as I yelled through my sobs: “My father killed himself. He killed himself. He’s dead.” And the question that has plagued me since that moment came to my lips in a scream, “Why?” I must have asked it over and over and over again.

I remember in that haze of emotions, one of you asked for my phone and asked who you should call. What was my password? You needed my husband’s name as you searched through my contacts. I remember that I could hear your words as you tried to reach my husband for me, leaving an urgent message for him to call me. I recall hearing you discuss among yourselves who would drive me home in my car and who would follow that person to bring them back to the store.

You didn’t even know one another, but it didn’t seem to matter. You encountered me, a stranger, in the worst moment of my life and you coalesced around me with common purpose, to help.

I remember one of you asking if you could pray for me and for my father. I must have said yes, and I recall now that Christian prayer being offered up to Jesus for my Jewish father and me, and it still both brings tears to my eyes and makes me smile.

In my fog, I told you that I had a friend, Pam, who worked at Whole Foods and one of you went in search of her and thankfully, she was there that morning and you brought her to me. I remember the relief I felt at seeing her face, familiar and warm. She took me to the back, comforting and caring for me so lovingly until my husband could get to me.

And I even recall as I sat with her, one of you sent back a gift card to Whole Foods; though you didn’t know me, you wanted to offer a little something to let me know that you would be thinking of me and holding me and my family in your thoughts and prayers. That gift card helped to feed my family, when the idea of cooking was so far beyond my emotional reach.

I never saw you after that. But I know this to be true, if it were not for all of you, I might have simply gotten in the car and tried to drive myself home. I wasn’t thinking straight, if I was thinking at all.

If it were not for you, I don’t know what I would’ve done in those first raw moments of overwhelming shock, anguish and grief. But I thank God every day that I didn’t have to find out.

Your kindness, your compassion, your willingness to help a stranger in need have stayed with me until this day. And no matter how many times my mind takes me back to that horrible life-altering moment, it is not all darkness. Because you reached out to help, you offered a ray of light in the bleakest moment I’ve ever endured.

You may not remember it. You may not remember me. But I will never, ever forget you. And though you may never know it, I give thanks for your presence and humanity, each and every day."