Corfu deaths: Parents' nine year battle for justice
They never gave up and for nine years battled a corporate giant but today the parents of Christi and Bobby Shepherd's fight came to an end.
The apology from Thomas Cook was what mattered most to parents Sharon Wood and Neil Shepherd but they also accepted a financial gesture of goodwill and substantial donations to charities of their choice.
And they urged the travel company to "push forward" their request to demolish bungalow 112, where their children died of carbon monoxide poisoning in 2006, and convert it into a playground in their memory.
Theirs was a long legal battle fuelled by grief and determination. But their refusal to give up on their children has at last meant their voices have been heard.
ITV News social affairs editor, Penny Marshall reports.