Ann Clywd: Patients 'dying unnecessarily' in hospital
Labour MP Ann Clwyd, whose husband died last year after catching pneumonia in hospital, has been called upon by the Prime Minister to investigate how patient complaints are dealt with. Mrs Clwyd told ITV News 'a complete overhaul' was needed.
ITV News Social Affairs Editor Penny Marshall reports:
For the last few months Mrs Clwyd has heard evidence from thousands of patients and families across England.
Speaking to , she said she believes people are dying unnecessarily in NHS hospitals, and families are not being given the answers they deserve.
Gail Newmarch's mother died in hospital in 2006 after which the patient in the bed next to hers made a complaint over her treatment.
Gail said the first they realised a complaint had been made was when police came to their home the day before her mother's funeral.