Hospital regrets 'unacceptable actions' of carers who abused patient

Highbank hospital said

"Everyone at the Company deeply regrets the unacceptable actions of these two members of staff both of whom had over 10 years’ service and previously unblemished records.

The Company will not tolerate behaviour of this nature and both healthcare assistants have been dismissed for gross misconduct.

This was an isolated incident and does not represent the high standards at this otherwise excellent hospital.

The most recent unannounced CQC inspection of the hospital is solid evidence that the hospital is providing a safe, caring and effective service to its patients. The Company has issued an unreserved apology.”