Council issue warning after 'fake BT scam email'

Credit: PA.

Derby City Council are warning about an online scam involving fraudsters using a fake BT-branded email.

In the scam message It claims the company has launched security measures following the recent global cyber attack which affected some NHS computer systems.

Officials are urging people not to click on any links, and report the email to Action Fraud.

In a statement Derby City Council said:

The council has issued a number of points for residents to consider:

  • If you receive one of these emails do not click on any links and follow our advice on how to stay safe. Instead, go to the BT website directly and log in from there.

  • We are also aware that companies are sending out legitimate emails of reassurance in connection with the recent cyber attack, if in doubt contact them directly on a method other than the email you have received.

  • Remember that fraudsters can "spoof" an email address to make it look like one used by someone you trust. If you are unsure, check the email header to identify the true source of any such communication.

  • You should always update your Anti-Virus software and operating systems regularly and follow our advice on how to deal with ransomware.

  • Report fraud and cyber crime to Action Fraud and receive a police crime reference number.